Technicians and cable installers who install and maintain IP based equipment for customer and service providers apply the skills and knowledge in this unit.

They may be up-skilling from traditional legacy telecommunications technologies or cross-skilling from related industries to provide services in NGN using IP technologies.

ELEMENT

PERFORMANCE CRITERIA

1. Gather information to prepare the installation of an IP device

1.1. Obtain and clarify occupational health and safety (OHS) requirements and environmental requirements for a given work area with appropriate person

1.2. Identify safety hazards and notify appropriate personnel

1.3. Obtain identified operating instructions, manuals, hardware and software testing methodologies

1.4. Obtain documentation on a range of IP devices that can be networked according to the open system interconnection (OSI) reference model in networking

1.5. Obtain the range of required IP devices to be connected to the network and identify the IP based telecommunications application that will be provided

2. Prepare for the installation of an IP device

2.1. Select an IP device for installation that can be integrated into the existing network

2.2. Obtain appropriate hardware, software, network protocols, peripheral devices and media types and connectors for configuration process

2.3. Draw the physical topology of the device connection to the network and seek approval from the appropriate person

2.4. Obtain configuration details to start setting up the device

3. Configure and test the IP device

3.1. Determine network addressing scheme for mapping network connectivity and verify by calculations

3.2. Assign a valid static IP address to the device

3.3. Use network commands to determine and verify the media access control (MAC) address, the IP address and network performance of the device

3.4. Determine security threats and initiate security solutions to prevent security breaches according to enterprise procedures

4. Complete and document network installation

4.1. Restore work site to safe condition according to established safety procedures

4.2. Record and store essential installation information according to enterprise procedures

4.3. Notify appropriate person about the completion of the task according to enterprise procedures

Required skills

communication skills to work effectively within a group

literacy skills to interpret configuration instructions

numeracy skills to gather and record data from measurements

technical skills to:

configure and test an IP device

recognise security threats and offer solutions

Required knowledge

basic testing and troubleshooting of an IP device

computer networking

configuration instructions

IP addressing

IP devices

OHS requirements

organisational policy and procedures

personal safety issues

protocols

security configurations

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

prepare for the installation of an IP device connected to a network

set up and configure IP device with simple addressing schemes

test and secure the device against security threats

produce essential installation information

follow OHS workplace procedures and practices.

Context of, and specific resources for assessment

Assessment must ensure:

a small network with IP devices

tools, equipment, materials and documentation required for installing and testing IP device

relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate installing and testing IP devices

review of drawings of and records for installation

oral or written questioning to assess knowledge of personal computer systems.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTTEN2207A Install and configure a home or small office network

ICTTEN2208A Install and configure a small to medium business network.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

OHS requirements may include:

awards provisions

hazardous substances and dangerous goods code

legislation

local safe operation procedures

material safety management systems

protective equipment.

Environmental requirements may include:

dust

excessive energy and water use

excessive noise

fume

gas

liquid waste

smoke emissions

solid waste

vapour.

Appropriate person may include:

customer

network manager

site manager

supervisor.

IP devices may include:

asymmetric digital subscriber line (ADSL) router

biometric device:

face recognition

fingerprint scanner

iris recognition scanner

voice recognition

computer network:

data switch

gateway

hub

router

server

wireless access point (AP)

IP CCTV unit or camera

IP security alarm panel

IP wireless router

radio frequency identification (RFID) device

voice over internet protocol (VoIP) phone.

Open System Interconnection (OSI) reference model has 7 layers including:

L1 - physical

L2 - data link

L3 - network

L4 - transport

L5 - session

L6 - presentation

L7 - application.

Network may include:

carrier access network

carrier core network

client-server network

Ethernet

home network

internet

intranet

IPTV

local area networks (LAN)

mesh network

peer-to-peer network

RFID

smart grid network

virtual private network (VPN)

VoIP

wide area network (WAN)

wireless local area network (WLAN or WiFi).

IP based telecommunications application may include:

IP security network

IP-PBX

IPTV

VoIP

Web 2 applications.

Hardware may include:

displays

DSL modems

external drives

IP device

memory

mobile equipment

motherboard

network interface card (NIC) card

uninterrupted power supply (UPS)

workstations.

Software may include:

configuration software

diagnostic software

modem driver

MS office suite

operating system (OS)

printer driver.

Network protocols may include:

address resolution protocol (ARP)

dynamic host configuration protocol (DHCP)

file transfer protocol (FTP)

H.323

hypertext transfer protocol HTTP

IP

simple network management protocol (SNMP)

transmission control protocol (TCP)/IP

telnet

wireless application protocol (WAP).

Peripheral devices may include:

Bluetooth device

IP speakers

modem

printer

RFID reader

scanner

USB and Firewire devices

webcam.

Media types and connectors may include:

type:

cable:

Category 5, 5e, 6 or 7

coaxial

crossover

optical fibre

roll over

straight through

wireless

connectors:

BNC

FC

RJ45

SC

ST.

Configuration details may include:

access levels

authorisation level

encapsulation

encryption

IP addressing and subnet mask

security level.

Network addressing scheme may include:

dynamic addressing

IPv4 addressing

IPv6 addressing

static addressing

subnet addressing.

Calculations may include:

binary addition

binary conversion

binary multiplication

binary number system

binary subtraction.

Network commands may include:

ping

prompt

traceroute

tracert.

Security threats may include:

denial of service (DoS) attack

hacking

phishing

spoofing

trojans

viruses

worms.

Security solutions may include:

firewalls

hacking preventions

IPSec

password logons

public key infrastructure (PKI)

secure sockets layer (SSL)

wired equivalency protection (WEP)

WiFi protected access (WPA).

Essential installation information may include:

installation software

IP addressing schemes

logical and physical diagrams

network administrator codes

passwords

security access codes.

Unit sector

Telecommunications

Telecommunications networks engineering

This unit contains employability skills.